Email Troubleshooting Basics: Chapter 2

December 15, 2008 by tracy · Comments Off 

Email Configuration Challenges

Not all networks are created equal. If you change networks a great deal (moving your computer between home, work, hotel, airport, etc.), you may find the email configuration you use for one network does not necessarily work for all.

The reason many networks restrict access to email is to prevent spammers from using that network and its and bandwidth to send out spam. But, as a result, it also keeps you from checking or sending valid email.

Live Oak email customers always have access to their email from any internet connection by going to http://webmail.yourdomainname.com. From here, you can log in using your email address and password to get past even the most restrictive networks. This method works well if you are changing networks constantly and don’t have time to troubleshoot configuration issues.

However, if you would like us to help you troubleshoot your new configuration, we would love to hear from you!