Privacy Policy
Introduction
Live Oak Hosting (”Live Oak”) has created this Privacy Policy in order to disclose its use of consumer data collected about you. This Privacy Policy is effective as of January 1st, 2007. Any questions regarding this policy should be directed by email to privacy@liveoakhosting.com. You may also contact Live Oak at PO Box 80001 Austin, Texas 78708. The following discloses Live Oak’s information gathering and dissemination practices for its website and affiliated divisions (Live Oak Hosting).
Information Collected and Received
Live Oak may collect or receive information about each person who registers with the Live Oak website including, but not limited to, user name, password, first and last name, email address, street address, gender, occupation, and interests. Live Oak also collects information on the pages you access and other information you may volunteer, such as survey information.
Uses of Information
WE WILL NEVER SELL YOUR EMAIL ADDRESS, OR ANY OTHER PERSONAL INFORMATION, TO ANY THIRD PARTY. EVER.
Except as described in this section, we will not disclose your personal information to any third party without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.
From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.
Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.
Live Oak reserves the right to disclose information when required by law.
We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with this Privacy Policy. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies. Live Oak may use your IP address to help diagnose problems with Live Oak’s server and to administer Live Oak’s web site. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.
Live Oak’s site’s registration form requires users to give Live Oak contact information (such as your name and email address) and demographic information (such as your zip code, age, or income level). Live Oak uses customer contact information from the registration form to send the user information about Live Oak and promotional material from some of Live Oak’s partners. The customer’s contact information is also used to contact the user when necessary. Live Oak may use demographic and/or profile data to tailor the visitor’s experience on Live Oak’s site, show the visitor content that Live Oak thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with advertisers ONLY on an aggregate basis.
We may also disclose, on an anonymous basis, statements made by our customers.
Security
Live Oak uses industry-standard technologies when transferring and receiving consumer data exchanged between Live Oak and other companies to help ensure its security. This site has security measures in place to protect the loss, misuse and alteration of the information under Live Oak’s control. Live Oak’s servers are backed up regularly and protected by security systems.
Cookies
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Live Oak’s site uses cookies to keep track of your session, shopping cart, and advertising delivery. Live Oak may also use cookies to deliver content specific to your interests and to save your password. Live Oak may use an outside ad company to display ads on Live Oak’s site. These ads may also contain cookies. While Live Oak uses cookies in other parts of Live Oak’s web site, cookies received with banner ads are collected by Live Oak’s ad company and Live Oak does not have access to this information.
Links
Live Oak may create links to other web sites. Live Oak will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by Live Oak may have links leading to Live Oak’s site. Live Oak cannot control these links and Live Oak is not responsible for any content appearing on these sites.
Amendments
Live Oak may amend this policy at any time. If Live Oak is going to use personally identifiable information collected through Live Oak’s corporate site in a manner materially different from that stated at the time of collection Live Oak will notify users via email and/or by posting a notice on Live Oak’s Web site for 30 days prior to such use. This Agreement may not be otherwise amended except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.
Contacts
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this web site, you can contact privacy@liveoakhosting.com. Upon request, Live Oak will provide you with access to information (e.g., name, address, phone number) that Live Oak collects and maintains about you. This site gives you the following options for changing and modifying information previously provided: (i) email: privacy@liveoakhosting.com; or (ii) visit www.liveoakhosting.com. There you can also log into your account to update your contact information.
Opt-Out
Live Oak’s site provides users the opportunity to opt-out of receiving communications from Live Oak . To opt-out of receiving our communications, you can (i) send email to privacy@liveoakhosting.com; or (ii) send postal mail to: PO Box 80001 Austin, Texas 78708.