Our Promise
Happiness Guarantee: We promise that you will be happy with your experience with Live Oak Hosting or we will gladly pay your hosting costs to switch to a similar host of your choice. We want you smiling and telling your friends about us. It’s that simple.
Live Oak Hosting was founded on the principle of integrity. We are a small, family-run business, that relies on quality of service and word of mouth to grow and prosper. Similar to the live oak trees scattered throughout Texas, we survive by planting our roots firmly and growing our business with the resources nature provides. We believe in a solid foundation for our business - and for yours.
Web hosting does not have to be complicated. We promise to do whatever it takes to get you online quickly, without a hassle, and without the runaround. When you call, you will be working with a real person. Someone who understands that our customers are our single source of growth and prosperity. We will treat you with respect and courtesy - and we will take care of you.
We look forward to growing with you.
Refund/Cancellation Policy: If you wish to cancel your service, please contact us and we will be happy to refund a pro-rated amount for any services. Refunds will be processed within 7 days.
New service activation begins within 24 hours of request and is active on or before receipt of payment.