The Scoop on Diskspace and Bandwidth
April 29, 2009 by tracy · Comments Off
We get calls from customers wondering “Why am I receiving these emails about my bandwidth/diskspace being over it’s limit? I only have a small site!”
The reality is, if you don’t have one of our premium email packages, your disk space and bandwidth are accumulated not only from your website, but from your email and databases as well. The types of files that can easily contribute to bandwidth and disk space overages are below:
- Zip files
- Audio files
- Video files
- PDF files
You’ll always want to check the size of the files you upload to your site, send via email, or offer for download on your site. These can add up quickly:
- If the disk space limit for your site is 512 MB, one 50 MB file is 10% of your disk space. It doesn’t take many of those to exceed your diskspace.
- Don’t forget when you send items via email. A 2 MB document attachment sent to a single email address might not be a problem. However, if you send that same 2 MB file to 250 email addresses, that equates to over 500 MB in bandwidth usage for that single mailout. Sent out regularly, usage like this can add up.
- How about a media file (audio or video) on your website that is regularly downloaded by your site users? It may only be 50 MB, but 20 downloads adds up to 1000 MB of bandwidth usage. If your site becomes more popular, it may only take 320 downloads for you to reach your bandwidth limit.
- How many files do you have on your site? A large number of smaller files can also contribute to site overages — you’ll want to keep unused files to a minimum.
You can always check your site’s usage by logging into your control panel, clicking into the domain and then on the Report icon. There are several helpful areas within this page that can help you diagnose where all that bandwidth and diskspace is going. Still have questions? Call us — we’d be more than happy to walk you through the reports and explain what they mean.
We Know What You REALLY Want!
April 22, 2009 by tracy · Comments Off
Since we’ve gone through January’s customer survey results, that is.
While most of our customers love the fact that we have live, friendly people answering the phone, many clients still don’t know just how many services we offer. Below are a few of the most popular services you requested in the survey that we already provide to our customers.
Anti-Spam Service For Your Email
Did you know we offer a free 30-day trial of our enterprise-class Ironport Anti-Spam service? There’s nothing to change on your end — all the filtering takes place before it even gets to your Inbox. If during that 30-day period you decide it’s not for you, just tell us to turn it off and you owe nothing. We are continually told that the Ironport antispam service is the best thing to happen to email since the inbox! Sign up for your free trial here.
Search Engine Optimization For Your Website
Most of our new customers — and many of our existing customers — want to know how to get listed or improve their placement on the most popular search engines such as Google and Yahoo. We have partnered with our good friends at Volacci to help all our clients needing this type of service. If you would like a free consultation with Volacci on how to make your website more visible on the web, let us know!
More Web-Related Services For You!
There is no way we can discuss all the services that Live Oak has to offer our customers in a single newsletter. Below are listed some of our most popular services, along with a few that are less known, but just as important for your web presence:
* Enterprise-Level Email Services
* Newsletter and Email Blast Service
* Domain Registration
* DNS Hosting
* E-Commerce Web Hosting
* Sandvox Partner Hosting
* Web Site Development and Maintenance
Do you need something else for your site but don’t know if we provide it? Ask us! We would love to hear from our clients. You can reach us toll-free at 877.272.5743 or by email.
Live Oak Mail :: Hosted Exchange Maintenance
April 14, 2009 by tracy · Comments Off
Hosted Exchange Maintenance ** April 17, 2009
As part of our efforts to continually improve our Exchange offerings, we will be performing maintenance on our Hosted Exchange 2007 environment. The maintenance window is scheduled to occur on April 17, 2009 at 9:00PM US-CDT (2:00AM GMT) and end April 18, 2009 at 2:00AM US-CDT (7:00AM GMT).
During the maintenance window, users may experience intermittent interruptions of connectivity to their Hosted Exchange 2007 mailboxes via POP/IMAP/SMTP/RPC over HTTPS and Outlook Web Access protocols. Subscribed mobile messaging functionality will be impacted in conjunction with the mailbox connectivity interruption. Messages destined to your mailboxes may be queued and delivered once the maintenance has been completed with no loss of email.